Around the first of last month, I took my car, a 2002 Jeep Liberty to America's Service Station located at 3610 Marietta Highway, Canton, Ga. To have the head gaskets replaced. At that time, the manager of the facility told me that it was useless to repair a Jeep since they were no good. I explained to him that this vehicle was a business vehicle and that it had been rigorously kept up and that I needed it back ASAP. They kept the car over a week and each time I called to check on its progress, the manager was rude and sarcastic with me. Also, he never once offered to supply me with a rental car, even though he knew I could not afford to have the car out of action for so long.
Also, in September, I purchased a set of Bridgestone tires from them. At the time I bought them, I was told they had a lifetime warranty and that Bridgestone was manufactured by Goodyear. When I took the car in to the same America's Service Station to have a flat repaired, I was told that Firestone made Bridgestone tires and that America's Service Station did not offer lifetime warranties on tires.
Again, I had to deal with the sarcastic, rude manager and was kept waiting over two hours while the tire was being repaired. I did not deserve this treatment and believe I was lied to and sold an inferior grade of tire.
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