These people took advantage of someones misfortunes and profited for themselves. They took advantage of a severally handicapped child, and their family by inflating the price of a car, KNOWING that the families car had broken down, that they were far away from home (Los Angeles) in Las Vegas and that they were totally helpless in what their dealership charged them for a car. They jacked up the price of the car, the salesman lied to us stating they had no used cars for sale, when in fact they had many used cars on the lot for sale and the fact that he just wanted to make a bigger commission on the sale of the vehicle.
The vehicle is not working properly now, the dealer refused to repair it properly despite the fact we have a so-called "bumper to bumper" warranty, they added unnecessary items on the final bill of sale, changed our contract when it was renewed, never told us we would have to pay additional charges becasue we were out of state residents, and overcharged us by over $2,000 on the price of the car. This is a letter from a salesman in the dealership (not knowing who I was at the time) stating the price of the vehicle to anyone who was interested in this car:
Date: Sat, 15 Dec 14:07: 00 -0800
Hi Mitchell,
Thank you for your interest in purchasing a car from Henderson Hyundai. Your MSRP is 19,980 you only pay invoice. 16,553, minus 300.00 under invoice. 16,253 plus your sales tax title and doc fees. When can you come in for a test drive?
Thank you,
Gary Wesolowski
Internet Manager
www.hendersonhyundai.com
702-565-1500
It is our stated policy to treat every visitor to our showroom as an honored guest in our home every day, every time, without fail, no exceptions.
I was charged $25,000 on our final contract!!! This is a HUGE difference! This company is fraudlent and they lie to their customers about unnecessary items to add to their vehicle just to jack up their profits. They should be avoided at all costs, we weren't so lucky, and we didn't have a choice, you do!
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