Usacomplaints.com » Cars & Transport » Complaint / Review: Chrysler Financial - Their mistake yet still give me crappy customer service!. #282473

Complaint / Review
Chrysler Financial
Their mistake yet still give me crappy customer service!

I'd created a cost by telephone on my child's Dodge Neon. I often created the payment on the web but on that one evening, their website would not I'd like to create an on line cost. The cost by telephone was for $250 along with a $7 Western Union charge. A few times later I experimented with withdraw cash from the nearby ATM device and also the deal couldn't finish since evidently my stability within the back did not protect the pretty bit I had been trying to withdraw. After talking to my lender I came across that Chrysler Financial had obtained not just one cost when I had approved, however they required TWO FUNDS! Additionally they required another $7 charge for that next $250!! I thought this error could be a simple repair and so I named Chrysler Economic on Mon (2/25/08) and after talking to about 3 various reps, they did acknowledge they had obtained an additional $257 out-of my lender plus they might return me the cash... Via normal email! I informed repetition after repetition when they might pull my cash out-of my lender in a of moments to get a cost on that vehicle then given that they had today created an error, they might instantly place that money-back into my bank account. This type of person excessively rude and uncompassionate! I pleaded together that that $250 was ostensibly my gasoline cash that I had a need to make certain I'd enough to obtain me to & from function before next pay period. They do not care! One lady actually chuckled about this and declined to permit me to keep in touch with her boss saying, "What Is incorrect woman, not wish to keep in touch with me?"... in an exceedingly smartass way! The final "boss"?? I talked with explained the very best he might do for me personally was to deliver me the cash via FedEx. I defeatedly decided to this. Which was Friday, this really is Sunday morning... And you know what... No-check! The final moment I named Chrysler Financial was on Thursday (2/27/08) after I was educated the check have been sent via NORMAL EMAIL after which the client support representative included that I ought to feel liberated to provide them with a call-back when the check has not appeared inside a few more times... Why must I bother calling them again... They do practically nothing to assist, laugh at you whenever you feel hopeless and REST!!


Offender: Chrysler Financial

Country: USA   State: Michigan   City: Farmington Hills
Site:

Category: Cars & Transport

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