I purchased a vehicle and was financed by westlake then one day i received a call at work from a company called system recovery stating that i needed to take all my personal belongings out of vehicle because it was going to be repossed and the payment was only 7 days late.
When i asked about the grace period she stated there was none, another time the payment was due on the 30th they called me the same day it was due i asked represanative what date it was he stated the 30th told him payment due today and hung up on him, after that my sister lost her job and it was hard to make payments, but she tried, when the payments were not received 7 days after due date westlake would contact all my referrences and tell them that they needed to contact me and tell me that i needed to give the car to them my refferences asked them repeadly to stop calling their number that it was none of their bussiness and that westlake did not have to tell them the reason for the call.
Another time they left a message at my job after i asked them to stop calling myjob that i was not allowed any personal calls they gave a co worker my account info and told my co worker that she needed to tell me that my car was up for repossesion and i needed to call them, when i calld westlake finacial and told them that i was a debt collector and that they were violating fdcpa laws they stated they showed no notes on anyone calling my job or any refferences they would leave threathing messages on my refferences voicemails.
Today 10-18 i received a call from a repo man who threatened to have me arrested for a class 3 felony if he could not find the car i explained to him i dont drive the car and have not talked to my sister in about 7-8 months when i started to cry my fiancee asked who was on the phone told him the repo man and that he told me that if i did not turn in the car i would be arrested in the morning i called him back to tell him i was trying to locate my sister so she can turn in the car he told me where did the guy in the background come out of jail since my fiancee was telling me not to worry that they could not arrest me since there was payments made on the vehicle for at least a year repo man told me we sounded like we lived and grew up in the ghetto i said excuse me and he hung up on me, i cd repo man back asked his name he told me my momma and hung up on me, i cd westlake finacial and asked for legal documents stating that they had filed criminal charges they told me no that it was at the charge off department i asked my account they would not provide i was transfferred to several extensions until i hung up westlake would not even give name of the repossesion company i told them fine but yes i was told that there is repo fees added to the account, ithey also stated they had no phone number which is not the case they have had a phone number for me since vehicle was purchased and they have called me at work when i have asked them not to.
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