I had the unfortunate experience of leasing a 2003 Jeep Liberty. When I went to turn it in after the 4 year lease was up I was told that someone would be out to do an appraisal on the car. The man from an independent appraisal company came out and looked over the car and took a lot of picturers. He said that he would have to e-mail me the damage report because "his computer was broken". It wasn't until after I got his e-mail with the list of "damages" that I understood why he would not give the reports out. I was charged $135.00 for a scratched tail lamp; $78.00 for a paint chip; $30.00 for another tiny chip; $297.00 for two little dents most likely made in a parking lot; $282.50 to replace the windshield (thrown up stone ding) I did get that replaced myself for $161.00 - $181.00 for a new steering wheel. The first week I had the car the top layer of the fabric on the wheel started to peel off. Obviously a defective material to start with; $410.00 for a scratch on the bumper; and when the final bill came in from Chrysler Financial, a $275.00 disposition fee on top of the rest. I am sure these people who go out for Chrysler to do appraisals on cars that are about to be turned in all have "broken computers" after most likely having taken a lot of abuse from the shocked customer when getting the "final bill". Charging $410.00 for a scratch on a bumper is just another example of the ripoff practices of Chrysler.
I went to lease a Mercury Milan that week and took the list of "damages" I had to show them. As they say, once burned twice shy. They thought it was over the top and ridiculous that one would be charged so high for normal everyday ware and tare of driving a car for 4 years. Mercury does not charge a $275.00 disposition fee at the end of the lease. I am now happily leasing a Milan with no money down and $60.00 less a month than I did with Chrysler. I will Never lease or buy a Chrysler product again.
I sat down and added up what I ended up paying for that Jeep and with $5,000 down; $297.00 a month, for 36 months; and a $1,580.50 "final bill" the thing ended costing me $17,272.50 and I have nothing to show for it except a real bad taste in my mouth toward Chrysler. I have read other complaints here, and most, are by far, much worse than mine, but I submit this anyway for those who are leasing to be prepared to get screwed in the end, again
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