I will make this short and to the point.
My elderly Mother-in-Law went into Future Ford in Concord to buy a Ford Explorer. She wanted to be independent and go alone, so I did preliminary research for her on the intenet, and the average retail price of the vehicle with everything she wanted was from $29,000-$31,000.
She went into Future Ford, and they hammered her for 8 straight hours, and got her totally confused.in the end, they charged her $39,000, and gave her $8000 for a trade-in, so she only saw that she was paying $31,000, and thought that was the right price.
The selling price was $10,000 over retail, and $7-8000 over MSRP. They also gave her $8,000 for an $11,000 trade in vehicle. (Private sale would have been $16000 to $17000 on her 2 year old Honda SUV)
Do the math, they ripped her off for $12,000.00 to $13,000.00!
I called to complain, and the sales manager promised to call back, but of course, he never did.
I complained to the District Attorney, but unfortunately, my mother in law cannot remember enough details after being harassed and lied to for 8 hours to put together a statement.
Future Ford knows exactly what they did, and the salesman and the salesmanager belong in prison!!!
DO NOT BUY FROM THEM! And Future Ford, I am never going away, I will post this blog info FOREVER, and post it everywhere I can. You know you ripped off this poor old lady, and you could care less.
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