Usacomplaints.com » Cars & Transport » Complaint / Review: Braegar Chevrolet Dealership - Provides customer support that is poor. #183335

Complaint / Review
Braegar Chevrolet Dealership
Provides customer support that is poor

About the night of September 5th my fiancee went on S into Braeger Chevrolet. Zero-percent for 72 weeks end-of the entire year settlement unique 27th Avenue to make the most of their zero-down. That night because it was previous final 24 hours later to get our vehicle we were authorized for that zero-percent mortgage and informed to return and also the vehicle was unready to be studied the lot off. Mitch Rea our sales associate informed us to create within our evidence of proof and revenue of full-coverage insurance about the 6th to be able to get the vehicle.

Therefore The next day I bought insurance for that vehicle. That same morning Mitch calls me to inform me the mortgage choice was corrected centered on my exceptional figuratively speaking, which we'd want to get a cosigner, although not to fear since we'd undoubtedly get funding having a cosigner and we'd still get zero-percent since the software was started throughout the unique.

Honestly, we might have supplied a co signer the night time of the fifth, however they informed us we did not require one and were authorized therefore you might wish the least they'd do is always to provide the zero-percent nevertheless. Getting their term for this, we instantly supplied this funding info and our co signers to them.

Today six days later (Mon, July 10), they ultimately agree us for that mortgage. Evidently, the VP of GMAC was outoftown Friday-Sunday and maynot reach it any previously, but we waited comprehending that time can be taken by these specific things.

While Mitch called me nowadays to I would like to understand the mortgage was authorized which we ought to are available in to get the vehicle he offered us no sign concerning the information we were going to receive.

We got completely towards the dealer-only to discover they required to long arranging the mortgage info to be able to increase us the zero-percent along! The very best element was Mitch did not actually provide us the info herself. He'd the a woman called Jennifer in the Braegar funding team get it done. She handled us like we were those who got too much time to obtain the loan-processing completed after I informed her that people were guaranteed the zero-percent along. Then she'd a primary revenue affiliate speak and come with us. He wasn't unhelpful. Mitch never did come to determine exactly how we do and he was the main one with the guarantees and also the one that allegedly took care of us.


Offender: Braegar Chevrolet Dealership

Country: USA

Category: Cars & Transport

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