My husband went to Precision Tune in Fort Walton Beach for a tune-up. They charged us upwards of $120.00 and the car ran badly after the tune-up, missing and running real rough. I took the car to (ROR redacted competitor's name) (a very reputable, honest and good business I have been using for over 15 year for extensive mechanical work) to have Bennie - manager - see what happened. He fixed/regapped the spark plugs, rethreaded one and said it looked like Precision Tune didn't do a proper job.
After several conversations with the manager - Chris, he agreed to refund labor, if in fact (ROR redacted competitor's name) did the work. I faxed the receipts (his and) to him. He than said he wanted to see the car. After having to make another trip to the business, Chris said he wouldn't do anything to make things right, even though we had to pay to fix their faulty mechanical tune-up. I asked him to talk with the owner (Skip). He than called me back and said the owner did not want to talk to me and that he would do nothing to make this right. WHAT A RIP-OFF!!!
Beth
Niceville, Florida
U.S.A.
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