Hi consumer complaints, my name is Sam I am a truck driver & I broke down in Houston, TX. I took my truck to a company in Harris County to have it repaired. The company that I took my truck to is
Fleet Services, INC.
Aka: Americorp Fleet Maintenance Services
16623 Kuykendahl Road
Houston, TX 77268
281-880-9100
Owner: Derek McCracken
They never showed me an estimate before they purchased the parts, they charged me 300% over the real cost of the parts; which is a difference of $276.96.
When I spoke to Betty (the lady that is the boss of this business) on the phone, she was not happy that I called a parts company and got the real MSRP price of the parts & I had asked her to be reasonable on the price and to take $200.00 off the inflated price.
The total bill was $736.20
Parts Cost $497.90
Parts M.S.R.P. Price $220.94
She said this is the way we run our company!
I do not make a lot of money and what money I make I work REAL HARD for it! I have no idea where to go. I can not afford to hire a lawyer! I think maybe they are breaking the law by doing this. If they are willing to be reasonable all I want back is two hundred dollars of my HARD earned money. Most shop's mark up their parts by ten percent not three hundred percent!
Someone please help! They can not rob people like they did! If I would not have paid them, then they would have kept my truck.
Thanks
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