My husband and I purchased a Honda Element (demo car) on 6/26/05. We traded in our 2003 Dodge Neon (they gave us $5,900, but the payoff is $8,000) and 2003 Saturn Vue (they gave us $12,000, but the payoff is $11,500). We negotiated and agreed on a price, payment and payoff amount for our two cars. When I got the Honda home I noticed a significant scratch to the plasticky bumper and a small scrath on the passenger door. Meanwhile, Honda sent a friendly e-mail message stating "Thank you, we appreciate your business, if there's anything we can do, please feel free to call..." I replied to this e-mail, asking if there's anything they can do about the scratches to the Honda. Honda did not reply. I decided to let it go. After all, it is a demo.
A few days later Honda called and told me I needed to come in, or they could come to my house, to re-sign the sales agreement, because the contract was written up incorrectly and that I actually owed them more money because the payoff amounts on my two cars were higher than expected. I called Dodge and Saturn and the payoff amounts were EXACTLY what Honda told me when the contract was written up. The complicated sales contract only lists the Dodge Neon and at a price that doesn't make any sense to me at all, based on the numbers we discussed, so I can't make heads or tails out of it. Honda called numerous times harassing and threatening me, stating they are not going to pay off my trade-ins and that I would be receiving a $2,000 bill from my bank plus the monthly payments on both cars. Meanwhile, all three of these cars are still in my name and my monthly payments are due in 2 days!!! I have excellent credit and I want to keep it that way, so I guess I'm stuck paying my monthly payments on the old cars.
San Francisco Honda told me I can hire an attorney but I wouldn't win anyway so I might as well re-sign the sales agreement.
Is this a proper way to do business? Is this legal?
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