Usacomplaints.com » Cars & Transport » Complaint / Review: Great Northern Auto Parts - Ripoff! Takes money but sends nothing. #114876

Complaint / Review
Great Northern Auto Parts
Ripoff! Takes money but sends nothing

After being referred to Great Northern Auto Parts by a parts locator service, they told me that yes, they had my part in stock. They charged my credit card and took my FedEx account number to ship to me overnight. I never got it. After a few days of leaving messages I happened to have the phone answered, and the owner, Rick Bond, told me he'd have "one of the girls' call me back with my tracking number.

That was the last I ever heard from him, despite numerous messages and emails.

I contacted the police in Liverpool, and a Detective told me that he was very familiar with Mr Bond, he gets calls about his "business" all the time. GNAP has no parts department or wharehouse at all - the address at 8304 Falcon is purely residential. All he does is tell every potential customer that he has the part in stock, and takes their money. Then he tries to find a junkyard that will sell it to him for less than he chrged the customer, and has them ship directly to the buyer.

If he can't find the part and make a profit, he does nothing and eventually the buyer files for a credit card refund. Where buyers use a check, the police detective says he has been able to pressure Bond into mailing a refund in the past - so if you were scammed by him and didnt use a card you can make a claim on, call the Liverpool PD and ask for the Clay detectives.


Offender: Great Northern Auto Parts

Country: USA   State: New York   City: Liverpool
Address: 8304 Falcon Drive
Phone: 3156522498

Category: Cars & Transport

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