I shipped a package to Portugal on 12/26. I was told delivery would take 7-10 days.
I have been checking on USPS website and notice that the package has been in their facility in Jamaica/Queens, NY since 12/27. On 1/6 I called local post office and I was told they would send an e-mail to that facility. Today, 1/7 I have spent several hours on the phone calling different USPS phone numbers and nobody picks up the phone. The local post office was not able to help. Usps should be ashamed of their lousy services! Worse than services in third world country.
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