I purchased a new 2004 Kia Sorento on 10/25/03. Additionally, I purchased policies for CREDIT LIFE and GAP, plus a 60-month MAINTENANCE AGREEMENT totaling $1,691.10.
On 10/28/03 I telephoned Business Manager Larry Cutler to inform him I wished to cancel the three policies. Mr. Cutler informed me I could not make changes to my loan/contract until I received my FIRST COMMUNITY FEDERAL CREDIT UNION payment coupon book. Upon receipt of the couipon book I was to bring my first payment coupon to him (Larrry Cutler) and he would execute documents necessary to terminate the three agreements.
I received my FIRST COMMUNITY FEDERAL CREDIT UNION payment coupon book in late December, by which time I learned Larry Cutler was no longer employed by JOE MYERS. I spoke instead with Business Production Manager, Gregg Sizemore and explained I wished to cancel the three programs and what Larry Cutler told me. Mr. Sizemore faxed me documents on 01/20/04 to sign that would terminate the agreements and result in a $1,691.10 refund.
When on 10/05/04 when I still had not received my refund I telephoned JOE MYERS and spoke with a man by the name of Damian Franklin. Mr. Franklin informed me that it was not JOW MYERS' responsibility to refund my money. Rather, the refund (s) would be paid directly to me by OLD UNITED (credit life and gap coverages totaling $791.10) and MPP (maintenance contract totaling $900.00) in Shawnee Mission, KA.
JOE MYERS is making excuses and desires to distance themselves from this responsibility. As I stated to Mr. Franklin on 10/05/04, I paid $1,691.10 to JOE MYERS - not OLD UNITED and MPP - and I fully expected JOE MYERS to refund my money. As of 11/19/04, I still await my $1,691.10 refund and am considering filing a lawsuit against JOE MYERS.
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