Usacomplaints.com » Cars & Transport » Complaint / Review: BMG Auto Group - BMG Auto Sales Sold a car to me with a bad transmission, discovered after one day and BMG does not care!. #1007344

Complaint / Review
BMG Auto Group
BMG Auto Sales Sold a car to me with a bad transmission, discovered after one day and BMG does not care!

BMG Auto Group/Jesse A. Smith sold me a 2004 BMW 325i that needs a new tranmission, shocks, and the engine has three major oil leaks. I put $2000 down and pay $400 per month. The night that I drove it home it had problems, warning/indicator lights came on. I had to call a friend to follow me to my place in fear that I would not make it home. I took the car to a mechanic two weeks later and was told I need a new or rebuilt transmission and a smg hydraulic unit. Two weeks later I mentioned to jesse and his co-worker that the car has problems because warning/indicator lights are coming on and did mention this because jesse's coworker said a couple of times "you have a good car". Well, jesse totally ignored. I towed the car to classic bmw of and the service advisor advised me to called bmg because he noticed that I had temp tags on the car (meaning I recently purchased the car). He said I should ask the manager of bmg to help me out, maybe help me pay for repairs or add the repair charges in my contract. After calling jesse of bmg, he insisted that he tow "HIS" vehicle to his mechanic. At first I disagreed then I told him okay. I spoke with Jesse approximately six times begging him to help me out with the repairs and lets work out a payment plan and jesse agreed. Well, it didn't work that way... Jesse told me it would be $3000 to repair the car, then he told me it would be $3500, jesse reposessed the car when I went to pick it up, saying I didn't pay the diagnostic fee to him that his mechanic charged. He stated he would not release the car until I pay him the diagnostic fee. Then I had to make a $200 bi-weekly payment the next week. I ask him to give me extra time and he said no, he will repo it. I have paid for towing three times, diagnostic fees three times, rental cars, taxis, I have begged people for rides, I have walked because I work full time and go to school time, I am a single parent who works hard and helps anyone I can and I never expected to me a person such as jesse who is heartless, evil, cold hearted, low down crooked thief, with no red warm blood flowing through his veins. He reminds me of and looks like a serial killer who has just been convicted and sentenced to death who has no remorse. Jesse has no emotion, he just stands there with a smirk on his face that I would like to slap off. Do not buy from BMG auto group. I know I guy who works there who purchased a bmw and he said his car had major problems. They are even ripping off their employees


Offender: BMG Auto Group

Country: USA   State: Texas   City: Arlington
Address: 2418 West Division Street
Phone: 8172740000
Site:

Category: Cars & Transport

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