I'm among the normal client of Dominos Pizza, i remain in Palarivattom Kochn. On 02/09 I'd requested for just one veg pizza and garlic bread with cheese dip at 09.50pm. According to the problem the purchase needs to be shipped within 30minutes, definetly purchase was sent to us by 10.20pm. After I got the pizza I had been not provided the supplement pizza according to the sms which had obtained, thus i called-up the one who got my purchase Mr Suresh and he established when I dint request for the additional pizza exactly the same wasn't sent to me. Now I'd prefer to understand how do acustomer woudl understand whether he/she is assume to verify teh discount quantity after I spot an order and have for my supplement that we am eligibile for.
The discussion continued to get a lengthy where I really could understand that Mr Suresh was really rude the client after which i questioned him at hand within the telephone to his supervisor an individual called Jseph responded later to my criticism stating the same what Mr Suresh said.instead he wa significantly rude tahn Mr Suresh. Then we understand the cheese dip which we requested for wasn't sent to us. Hence again I'd to contact them twice requesting the cheese drop to have with garlic bread by teh moment I acquired teh cheese drop teh garlic bread was chilly enogh that people might nnot have.
Tehn I'd a talk to mr Pradeep branch incharge who confimed large amount of sorrys to us and stated that he'll provide the supplement pizza in addition to garlic bread adn cheese drop teh following day. But till day it's not been shipped therefore end-of your day I am aware dominos hasn't trained their helping broker to regard their client as well as maintain their term they just understand to provide incorrect guarantees. Additionally I'd prefer to advise dominos managmenet that the agenst aren't conscious that there's some kind of SMS deliver for their clients refgarding present also it appears they've 45 presents running at period which is difficult in order for them to advise their clients what presents are operating.
Instead client is assume to question them whst each one is the presents. I'm truly dissatisfied using the support supplied and that I willmaje certain none my recognized people might visit dominos.
0 comments