I had dinner last Monday, March 28th at Casey's, 123 Front Street, Toronto, Ontario. I ordered the rotisserie chicken breast, which includes fries, slaw and BBQ sauce. My server Cindy asked me what side I would like. I asked her what she meant and she gave me a number of food options. I ordered the sweet potato fries. At NO TIME did she tell me that there would be an additional charge. I was extremely surprised to see an additional $2.99 charge on my bill in addition to the $11.99 charge. I asked Cindy why she hadn't explained this to me and she had no excuse. I paid my bill with the extra charge, but I am very disappointed with my experience at this Casey's. Customers should be informed if the price of a meal will change!
I am the social co-ordinator at my high school in Mississagua and I have been planning to hold our end of year party in June at a local Casey's, however, now I am rethinking this.
If you would like to see my bill I would be happy to send it to you.
Diane Sears
3871 Promontory Crescent
Mississauga, Ontario
L5L 3N4
905-820-7832
Chicken
Slow-roasted in our rotisserie oven,
Served with fries, slaw and hot chicken
BBQ sauce. While quantities last.
Half $13.99 Breast $11.99 leg $10.99
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