Usacomplaints.com » Cafes, Bars, Restaurants » Complaint / Review: Zpizza - Online delivery service. #621844

Complaint / Review
Zpizza
Online delivery service

The corporation has excellent food, however they are significantly questioned using their support and procedures. They've a web-based shipping company which lets you know when to anticipate the purchase. Our period was 45 minutes. The very first time I requested, I acquired a phone 10 minutes later requesting me a problem about my purchase. As she is holding up the telephone, she claims, "ok, that'll be one hour and fifteen minutes." Therefore, because it was 10 minutes later, rather than the period being 45 minutes, it is 85 minutes... And that I currently settled the shipping charge and 20% idea. Therefore, I tell her to stop it—I Will contact another location. Abruptly, she could possibly get it in my experience within an hour. I claim, no—that is ok. I am currently switched off. Subsequently, she claims, ok, 45 minutes. It appeared truly peculiar in my experience—like we were settling shipping time-rather than them providing it as quickly because they might.

I gave them a second opportunity since the I loved their selection. I spot my purchase for shipping and that I obtain a phone from their website. She informs me they cannot provide but I will choose it-up. I'd previously taken care of shipping and suggestion. I ask if she'll return, and he or she mentioned it'd be way too hard to achieve that—I will get snacks instead. Really? I tell her to stop it and return my income. I tell her I actually donot realize why they've a shipping program if they'renot providing. She claims, we do provide—although not at this time. Nobody orders at the moment of evening, why must we? Really? I simply purchased.

I used their site to protest as well as their operator, Dennis, quit me a note informing me to contact him in the shop. I contact 2 x, but that woman wont I would like to speak with him. I contact 24 hours later and, thank heavens, another person replies and allows me talk to him. He informs me all his workers provide excellent support which I simply prefer to protest. I gave him particular types of poor support and he explained it had been "my estimation." I also informed him that I never got a reimbursement—and he explained, "oh well." I told him that I Would document a using the State Attorney General if he did not return it and he explained, "move right forward." Subsequently, he claims, "Hello, should you ever require something, contact another person." Niceguy, that Dennis.

Therefore, I submitted a using the Condition AG and zpizzais corporate workplace. They claim I'll get my reimbursement, but, it has been 3 business days and that I still have not. This operator is just a true idiot and simply truly arrogant and cynical. I can not think how difficult I'd to function to obtain a return.


Offender: Zpizza

Country: USA   State: Colorado   City: Greenwood Village
Site:

Category: Cafes, Bars, Restaurants

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