Usacomplaints.com » Cafes, Bars, Restaurants » Complaint / Review: The Horn Club - Worst dining experience eve. #577851

Complaint / Review
The Horn Club
Worst dining experience eve

I'm not just one to protest about eateries; I'll allow mis-purchases slip; I'll tip the diverted server. But there are several situations that drop therefore below level that not saying anything is like a crime to its potential customers. I visited a corporate Holiday celebration in The Horn, a cafe/membership at Tyler and Kellogg, which was some of those occasions. Honestly, I'm e-commerce ought to be termed on this of course if I - can maintain folks from heading there, I Would feel better about my mistreatment.

Firstly, please be aware that should you aren't alcohol consumption, all WATER AND POP is $3.00-simply no replacements without spending another $3. Your server didn't advise us till two 8oz Styrofoam glasses of water (half-filled with snow) later, but evidently it is published on indicators about the wall close to the roof (!). This really is evidently not the area to become if you should be the specified driver, intend on consuming the meals and/or possess a sore neck like me. Actually prisons provide convicts water at no cost-this really is not a suitable business training.

Subsequently, on the site (www.thehornonline.com - judge this display-garbage guide from the address, people), the wait staff is explained just as "7 appealing Women, " which amounts up the professionalism I ought to also have anticipated from our server. She was never around and ditzy when she was. Our dinner included numerous aspect choices, that we just learned all about after I flagged her along and quizzed her on every one. Truly, should you provide 5 salad dressings, 2 carrots and 2 greens, plus they arenot published in your selection, I ought to not need to request, "And what're your salad dressings? And what're your potato choices... And what're your plant choices?" that isn't my work. I am not getting paid to consume below, though I must have been.

We waited for the appetizer for 15 minutes, which ended up to simply be expensive, over-salted club food, and we'dnot view our quick food-quality burger and chicken pieces for another 45 minutes. Before long, others at our desk quit awaiting the server and visited the club to obtain their particular beverages. Once the food came, it had been in a variety of phases to be over - and undercooked; from half-freezing mozzarella sticks, chilly nachos to burnt burgers and overdone processed corn, it had been all fairly repulsive. Your server never questioned the way the food was and totally vanished after she introduced my (bright, sour and horrible) salad, which she originally forgot.

Our friend and that I were on the restricted budget and excessively eager, and we did our better to choke along our $30 barfood sans water, but we're able to just consider so much. Thirsty and sick and tired of bad support and exceptionally noisy, drunk customers alongside us, we waited for that server in the future around with this check. She never did. I had been coughing so strongly in the smoking, my chilly and also the insufficient water that people needed to get right up and visit the club to keep in touch with the supervisor. He unapologetically ignored our grievances and essentially told us to cope with it. We endured in the club, unassisted and overlooked, to get a great five minutes prior to the server was discovered and introduced us our statement, crying completely about exactly how we did not tell her we were having issues. She was not ACTUALLY there and not requested, therefore we did not bother speaking with her. We're spending her and we undoubtedly are not necessary to say something. If she was performing her work precisely, she'd have requested and we'dnot have experienced any issues.

I settled the statement and also the undeserved automated 20% gratuity that included being using the celebration and we left, fuming. To fill up our stunning evening in The Horn, our server, my cash theoretically at hand, considered us on our way to avoid it and stated, "Possess A good f*king day!"

There are many of groups AND restaurants in Wichita work by individuals who deserve your company. They've audio, soothing atmospheres, wonderful wait staff, nonsexist hiring guidelines and well made sites and free water if you want to buy. When you have a mind and need to help great Wichita amusement, I desire one to patronize some of those groups. We-don't require trashy locations Such As The Horn declaring to become "the best membership in Wichita" pulling Wichitais entertainment arena along.


Offender: The Horn Club

Country: USA

Category: Cafes, Bars, Restaurants

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