I have observed for the last 6 months that service has been lacking and employees are not following through on orders that where taken when they had you your food and when they do most seem to not look at you just had off your food to who is ever standing there to take it. I am fully aware of businesses running on a small crew and if the service is good and your food is correct thats fine I am never in a rush and I give this crew the benifit of a doubt they can do the job but with the change in mamagement and the lack of true customer service its a hassel just to go in. I have seen when the computers stop working on a weekly basis to take orders and the dress code has been stretched to the point of mangers and crew wearing flip flops to work also they TV in the main lobby is off which I believe is to keep the transients from staing into long I have seem them beg for food or take it when someone is not looking or the smell that lingers from them even after there gone. My last issue is with the cancelatin of the chessy tots this was the only item that I would go out of my way for from this burger chain and it is replaced my horrible carnie funnel sticks "seriously" if it was fish sticks then i could see it but then again I would still want the tots.
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