Usacomplaints.com » Cafes, Bars, Restaurants » Complaint / Review: Steak and Shake - Cold Food and handling of my complaint. #453026

Complaint / Review
Steak and Shake
Cold Food and handling of my complaint

I'd requested supper for my aged mom and myself and went about 10 units to get our purchase simply to get property and discover the french fries should have been sitting out for a while simply because they were totally cool. I had been so annoyed since we both were so starving and that I still have yet to determine just how to heat-up french fries within the micro-wave without destroying them, and so I named the store-manager and informed him I anticipated anyone to push two purchases of warm french fries out in my experience since I have had previously created the push once and that I wasn't likely to generate back again to the cafe simply to come home to today a great burger. He assured me that which was not likely to occur which easily might generate back again to the shop he might substitute my cool french fries with warm versions. I told him I'd compremice which I'd get rid of the chilly french fries, but desired him to consider my title and also to provide me credit for 2 purchases of french fries to get a potential purchase. He declined to achieve that.

I then visited their site and published a, simply to be named a couple weeks later to atleast recognize my complaint where moment I again informed them I needed deals or some form of credit for 2 orders of french fries for potential purchases, where moment I had been informed somebody might return to me.

8 weeks later, I again visited their site detailing all this to them again, and 6 months later, I've not noticed something from their website.

I have no idea just how many occasions I Have had the desire to obtain their burger within the mean-time, but have opposed and certainly will NEVER consume only at that string again due to their arrogance and self-centered attitute. When they do not care easily consume at their cafe, I sure do not care and I'd like to inform you, I Have advised this tale to everybody I understand, in addition to great visitors when the main topic of eating at restaurants has show up.


Offender: Steak and Shake

Country: USA   State: Ohio   City: Brooklyn

Category: Cafes, Bars, Restaurants

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