I'm a vegetarian and visited Quiznos for the first time. I ordered a large sub (on whole wheat bread) with lettuce, tomatoes, olives, onions, mayo and cheese. I was charged $6.89 plus tax, while my friend ordered the same size sub with all the veggies and cheese I ordered plus meat and was charged a little more than $5 plus tax. When I pointed out to the owner, Ron Fontaine, that I was charged $2 more for a sandwich that contained ingredients given away for free on my friend's sub with meat, he made a joke out of it and offered to give me "extra" lettuce. I told the man he ripped me off, but he continued to laugh and make light of what I was saying, though the woman who actually put the lettuce on my sandwich said she saw my point completely. I should have demanded my money back but I decided to eat the sandwich and make a mental to never enter Quiznos again.
Since I routinely order what amounts to salad on bread, I've noticed Quiznos is really no different than just about every restaurant I've been to. At Subway, I pay $5 and end up paying another. 40 cents because I ask for American, Provolone, and Swiss cheese on my veggie sub. The argument there is that I am getting extra cheese because the standard serving is four squares and I end up with 12. Well, when I explain that each cheese is a different item in the case, the person making the sandwich usually points to the surveillance camera and says the owner counts the cheese when he comes in and watches the tape.
I am fed up with these chain restaurants and their huge mark-ups.
Ripped off vegetarian
Danbury, Connecticut
U.S.A.
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