Today, Jan 02. I walked into the nearby Mcdonalds restaurant. I frequently eat at McDonalds and have always had excellent service. However, today, the Mcdonalds customer service help were extremely rude!!! They did not use customer skills, such as "how are you today?" or "how can I help you?" They were just staring @ me and I had to initiate my order. Well, I placed my order and did not receive any thank yous or is there anything else, I did not get any feedback, as a "normal" Mcdonalds would do. I then received my order and again cashier did not initiate any conversation at all and rudely insisted that I am only allowed two ketchups for my order. I become upset and immediately stated that, in all my Mcdonalds experiences, no one has ever told me that I am limited to two ketchups. I felt that my McDonalds experience @ Window Rock was the worst ever. The cashier went on to complain to me about my request for more ketchups and insisted that I was done. This definitely needs some attention, as I'm sure that if I received this experience, imagine how many other customers receive the same attention at this particular Mcdonalds. Again, I am well aware of the wonderful service that is encouraged @ a Mcdonalds Restaurant. Please respond to this complaint.
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