Complaint / Review
Subway
Rude employees and overcharges for value meals

I went to Subway yesterday for lunch. I ordered the foot long chicken breast sub. The cost of the sub was $5.00 and $2.00 to make it a meal. The total should have been $7.00 plus 7% sales tax—$7.49. The total they charged was $7.81.

I tried to explain to the guy and girl working that the total should be $7.49. They both got nasty and would not listen to me. I asked for a receipt but they refused to give me one.

When I asked for macadamian nut cookies I was given peanut butter. The girl pretty much told me to leave.

Someone needs to teach the employees how to ring up the orders correctly and tell them not to be nasty and disrespectful to the customers.

I went on the subway website to fill out a complaint report. I was unable to submit the form because it said I didn't have the "State" filled out and it was a required field. Well... The State was filled out but it would not go through. Is this just another way for them to avoid receiving complaints. If I knew where their national headquarters are, I'd write to them directly.

Thanks...