I was in the n pine st restaurant on tues. July 15th. My 86 year old mother wanted a taco bell taco after a doctors appt. So we went by the drive thru to be told the computer was down in the drive thru if we would come inside, so i went inside and left my mother in the car with the car running so she would not get hot.inside i waited in line after about 15 min i gave my order of 4 tacos and a taco salad, 45 min later with my mother outside and my motor running i still had no food. There must have been 10 people in there waiting and while the drive thru computer started working and they were moving those people out getting their food very quickly. So after 45 min i decided i couldn't wait anymore so i asked for my money back and the manager finally came and without saying a word gave me my money back and under his breath said sorry. People were on their lunch hours i know three other people had to leave and one person said they would have to come back to get a refund because at that time the manager said he would be closing the cash register out at 2:00. Then 20 min later some food came out and no one got the food, it was for the person that left. I have never seen such poor management in my life. He really didn't seem to care. So after about a hour we left and my mother had to have a jack in the box taco which was not fit to eat. I'm sure we will go back to taco bell just not the not pine street restaurant.
Thank you for letting me vent, shannon anders i would not even give a one star rating, but the computer made me put something.
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