Every time I go to Morton's expecting the service and overall experience to have gotten better, it gets progressively worse. So bad in fact that the last two times I went I refused to leave a tip for both the bartender and the waitress. Dawn Davis is the owner and she employs a staff of sloths that move at a snail's pace. Her bartender, some blonde who has been there for years, must think she can get by on her looks because she screws up even the easiest three ingredient drink, but leaving one of the ingredients out! Two months ago it took said blondie 20 MINUTES to close out my tab! Their food is mediocre at best, not even on par with other local restaurants.
So why am I pissed? If the above isn't enough of an explanation, there's more.
I call to make a reservation for this past Mother's Day, May 14th. I was told I they wouldn't take reservations for parties less than 10. No problem, rather than LIE and say I had 10 guests, I told the hostess I'll come when they open at 11:30 and put my name on the wait list.
Mother's Day came and my sister arrived at 11:30am to get on the wait list. She was told by the hostess they were only taking reserved tables and no "wait" tables would be seated till after 2pm. My sister was outraged. So was I. I called Dawn the owner and started b*ching. She could care less, other than to say her staff must have been mistaking. She said there would only be a 30 minute wait if I came back "right now". I did. I was only one mile away. When I ran up to the hostess she told me it would be a TWO HOUR WAIT. What the h*l?
Seems not only is Dawn's staff slow and lethargic, but they don't know what the h*l is going on. Neither does Dawn, and what irks me the most is that Dawn doesn't even TRY to make things better.
I'm enraged and I am on a campaing to let everyone know just how much Morton's Seafood Sucks.
0 comments