Usacomplaints.com » Cafes, Bars, Restaurants » Complaint / Review: McDonalds Restaurants - McDonalds No Breakfast. #1317

Complaint / Review
McDonalds Restaurants
McDonalds No Breakfast

On Sunday, March 26, I went to McDonalds at 10:20am (I got there before 10:30am, which is when they stop serving breakfast) When I got to the drive-thru, there was a lady in front of me waiting to order. They finally took her order at 10:27am. I then pulled up to place an order. No one ever acknowledged I was there waiting.

Finally, at 10:37am, someone came on and said "Breakfast is no longer available, lunch orders only." I said "I have been here for fifteen minutes, (well before the time ends for breakfast) and no one has taken my order, and I want breakfast. He said, "Thats because we were switching over from breakfast to lunch."

Now I feel like this is very inconsiderate as far as their customers are concerned. I went there for breakfast and made sure I was there in time to get breakfast. They cant even send out an employee to tell us, the people in line, that breakfast is no longer being served. Or, could the drive-thru person not have spoken up before I had been sitting there for 10 minutes waiting to order breakfast.

I think since I was ther in plenty of time before breakfast is suppose to end, I should have gotten breakfast, or at least acknowledgment that I was even there. They should not stop cooking breakfast until 10:30am as they advertise breakfast is available until 10:30am.


Offender: McDonalds Restaurants

Country: USA   State: Texas

Category: Cafes, Bars, Restaurants

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