Do not eat at any Landry's chain of restaurants. If you have ever felt discriminated against by a Landry's restaurant, let me know. I went to a Landry's Rain Forrest Cafe with 5 foster children to celebrate a birthday for one of my 5 children. The so-called Vice President, by the name of Earl, was too afraid to give his last name. After visiting the restaurant for his birthday, the service was horrible, the food was undercooked and several of the children got diarrhea and vomited shortly after leaving the restaurant. The manager never came to the table and the waitress said the full money for the meal would be refunded, and it never was. I bought a Lava Volcano dessert to sing Happy Birthday to my child and the cake came back with no sparklers, and the waitress then said she found a sparkler but no one had a lighter to light it. The refund was supposed to be issued for $220 worth of horrible food and it never happened.
After not seeing the refund I contacted the store and spoke to Earl, who stated he was the Vice President in the area and that he was there for a reason because there was no longer a manager and they had a lot of complaints from that restaurant. He informed me that he would look into it and make sure the refund would take place. Even though I felt that Mr. Earl's attitude towards me and my foster children changed after I gave him my very Hispanic name, I still took him at his word.
2 weeks later I called back and spoke to Chase Ashcraft, whose attitude was worse once I gave him my name. If you look up previous employees at any Landry's restaurant you will see how they hate management, and if Earl's attitude towards my family is an indication I can see why employees treat people like they do. I spoke to Mr. Earl again and at this time his attitude was so rude and so unprofessional that I stated I would try to seek legal assistance because of how forward he was with the fact that I was Hispanic. His answer was "All you people are the same trying to get something for nothing." All you people? Really! This VP in my eyes is a bigot and I would not go to any of their restaurants ever. I called corporate and they hung up on me after I told them I was recording the call. I am going to write as many reviews of my experience and feelings as I can and I hope you all do the same, and if you ever felt that you were also discriminated against by a Landry's restaurant please respond to this.
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