Cross Country Bank Ripped me off Big Time. I paid my balance off completely, then I was laid off twice in one year after 9/11 attacks. I paid for insurance on my credit card in order to protect my credit. Cross Country took my balance from $0 to $1311.00.in fees only. I had to move and get my number unplublished because they would call me five times a day harrassing my family. Every time I would tell them I had insurance and the insurance was supposed to pay for my minimum monthly balance. I contacted the insurance company, after sending in al of my documentation. I actually had to send the information certified with return receipt request in order to keep them from lying and saying that they did not get it once again. After five months the insurance company paid a whole $38.00 on my card. After Five months. I called Cross Country back only to be told, " I see why you got fired from your job bitch". From one of the customer service representatives. I attempted once more to explain, " I am not paying for something that should be paid for alreasy, I have insurance on this card, being laid off is covered under the contracted agreement between me and cross country bank." As is stands today, I have a $1311. Balance on my credit report I refuse to pay. This credit is hurting me even when it comes to car insurance. I refuse to pay this money. That is like having auto insurance, getting in an accident and you and the other party are not covered because your insurance company refused to do so. I hate cross country bank and i hope they go out of business. Someone needs to do something with them. Add'l an ex-co-worker of mine, was sent a cross country bank credit card int he mail. SHE NEVER ACTIVATED IT!!! Cross Country Bank sent her an over draft statement with fees included on a credit card, SHE NEVER ACTIVATED!!! Again, this was going on while I was fighting with them as well. This company is PURE EVIL FROM HELL. They think that it is funny. Ruining peoples credit and taking their money is not funny. I want to sue them so bad. They need to pay me and my family for everything they have done to us. Thank you
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