In December, I authorized FNANB to take $2,000 from my checking account to settle and close the Visa account my husband had with them. I had lost my full-time job to downsizing, and we were having difficulty paying our debts. I was able to borrow some money from a family member to settle and close all our debts.
When I called them in December, they gave me a settlement amount, and I gave them all the information they needed to automatically deduct this amount from my checking account. They told me it would be approximately 3 months before I stopped receiving statements from them, which was true.
In June, my husband received a call from a statement from another credit card company (Fleet, I believe it was). My husband called and told them that this account was settled and closed in December. They said they (Fleet) had purchased FNANB's accounts, and did not reflect this information.
Here is it October, and we are still fighting FNANB. It seems they DID NOT take the monies from my account, as was agreed and authorized in 2003.instead, they only took the "past due amount" from my account. Apparently, they were making a lot of money off my husband in late fees and interest, and did not want to lose that money-making account.
Now, FNANB is trying to charge us $500 in late fees, interest, etc., for an account that was supposed to be settled and closed in December. Never again will i do business w/fnanb or circuit city. I have an attorney looking into the matter now and hope my husband and I have some recourse.
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