I wtote this on another site before I found this site. Here is what I wrote there. Easier to copy and paste it here:
Funny the things you come across on the Internet. I share the save feelings on this company as the rest of you.
In 2002 I went to a Jackson Hewitt in my town, and although they did get the numbers correct (yes I doubled checked it at home) they charged me about $250 and waited till the last minute to file it. The receptionist said that I "... Somehow got lost in their system".
That is a bad answer.
I mean I know they deal with a lot of people, but that is a bad way to run the business. I decided not to use them again and I purchased a good tax program. It worked well. Cost me about $105. Took me a few minutes extra, but saved me some $. I figure it will pay for itself in the long run anyway.
So, there you have it. Another unhappy J/H customer.
Thanks.
Oh, also. Has anyone ever heard of one of these places getting sued by an individual? I would be interested to know if that has ever happened. Seems like with all the bad press out there, someone has had to sue them.
I will check back.
Thanks again
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