Usacomplaints.com » Business & Finance » Complaint / Review: Hunter Financial Group - Artificially low Appraisal Fee on written Good Faith Estimate (GFE), attempted to boost by $250 at last minute. #963233

Complaint / Review
Hunter Financial Group
Artificially low Appraisal Fee on written Good Faith Estimate (GFE), attempted to boost by $250 at last minute

I Contacted Hunter Financial Groupto obtain a Refinancing on my Rental Property. From the very beginning I was totallyup-front that this was a refinance of rental property, and that I was looking to refinance. I have documented proof that I supplied allthis information. I have documentedproof that I supplied every bit of information they requested, several hundredpages worth. At the very beginning of the process they said in order to moveforward with an appraisal they needed $395.00, which they promptly charged tomy credit card. They then provided mewith a written Good Faith Estimate (GFE), showing an appraisal Fee of $360. I communicated with the appraiser tocoordinate him viewing the inside of the home with my tenant, however 1 daybefore the appraisal was to be performed I received an email from Aaron Payne, Assistant Vice President (purporting to be the manager of the person I had beenworking with), stating that "The inspection of your home is on hold as weneed the appraiser to work up a comparable rent schedule. There is a cost of $250.00 for this. Please call me to discuss options." I was upset, as I had providedeverything that Hunter Financial had requested, including the fact that therefinance was for a rental property, and now Hunter financial was saying theyneeded more money for the appraisal. Itelephoned Mr. Aaron Payne and vehemently complained about the bait-and-switchon the written, Good Faith Estimate Appraisal fee. Mr. Payne refused to budge, stating that a"change of circumstance" allows a deviation from the Good FaithEstimate.in my opinion, there was no"change of circumstance", since Hunter financial was fully informedof the fact this was a rental refinance from the very beginning. I blew up and cancelled the transaction, letting Mr. Aaron Payne know in no uncertain terms that I thought HunterFinancial was not dealing with me honestly, and I wouldn't deal with adishonest organization. Hunter Financial should not beallowed to continue in business, and should have their license revoked. I should also be refunded the $395.00 feethey charged me for the appraisal, which was never done. I know this because after cancelling the transaction, I called and spoke with the appraiser, and he informed me that shortly afterinforming his parent company that this was a tenant occupied home, he was puton hold and he had not yet done the appraisal.


Offender: Hunter Financial Group

Country: USA   State: Arizona   City: Tempe
Address: 1711 W Greentree Drive, Ste. 111
Phone: 4807551226
Site:

Category: Business & Finance

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