I do not even know where to start at with these people. I contacted them on line. Zack sent me an applications and he tells me that I have been approved, they set me up with this free terminal that i told him that i did not need, I need the virtual terminal, so he said he will change it. I start processing with them onThursday 23rd and 24th of August and on the 25th of August the day of my first deposit into my account, I received a voicemail from Rick on Saturdaythe 25th of August saying he is with risk mamagement and says he has put my account on hold and he need some additional information. I call him back the same day and he never responded. I call him 10 times on monday to inform him that I had sent what he requested, and still no answer. I finally ask Ashley the person that answer the phone who else in that department can assist me and she said, oh Anthony is the person that you need to talk to. He (Antothey got on the phone and said that he had received my information and that it would take 1-2 day to review and he was looking at it then. Now this was on Monday August 27. I call him back and ask him if it was okay to continue processing and he said sure, no problems, this is what we do with new account verify them. On Tuesday August 28 he call me and says, that we have a problem, we cannot release your funds to you because we do not do these kind of transactions, the service is over 90 days and you have 1-5 years. I told him you knew what thype of business this is and what the average transaction could be rom the beginning. He (Anthony) says well you have 2 options, we can keep the money for ive years or we can refund your customer creit card. I told him are you really that crazy to have my company then have to resell my customer. He (Anthony) responded well that is your options, I ask him at that time to let me speak someone else in upper management, this guy put me on hold for about 15 minute until the phone call dropped. I call back and then (Ashley) tell me that I need to talk with Ciari, and that she was not available, I call for this lady 15 times, when she inally answer she was so rude saying that here answer is final and no one can change that and that Zack cannot do anything. She hang up the phone on me because she could not answer any of my questions and know that legal rights that she has violated. I ask her to speak to Dante Croupe and she says he is not available, I then ask for Marcus Smith he is not available, I went on down the list and no one was available.
Well several laws and rules have been broken here and READER PLEASE READ AND TAKE ACTIONS NOW. This company is taking and processing credit with your customers or clients info and not providing a services to you or them and putting you in a bad position.) They are stealing our money to keep their operation going. This internet, interstate, and wire fraud. I have made contacted the attorney general in ventura county, the district attorney office and 3 local new channels that i have ask to interview me to exposed these people. Send in your informations to these authorities, they will stop these people. I have contacted Well Fargo, and Gateway to informed them of this company badservices. I had one of my legal advisor call them and talk to Anothy and told him of the illegal activities and what the law states and Anthony responded I know, I HAVE TO END THIS CALL WITH YOU, THIS IS WHAT ANTHONY SAID TO MY LEGAL ADVISOR. My legal advisor ask on serveral occassion to speak with their legal department and they refused because ther is none. Anthony then gave Ciaria his manager direct number to my legal advisor and who then Ciaria and Ciaria told her I cannot talk to you and I have to end this call.
Integrated Card Service has over $3675.00, that they have in their possession, that belong to my company. All I want is my company funds sent to my account.
There are so many complaints about this company until something has to be done and we will do it. I am awaiting the go ahead this coming week of September because I am filing a CLASS ACTION SUIT AGAINST THESE PARTIES OF THIS COMPANY and their afilliates. Thsi is one of the most unprofessioanl company that I have ever meet in all of my business years.
Reader's keep reading i will give you an update soon.
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