My father had eye surgery. He was told by his doctor's nurse, who speaks Spanish that he had to pay $5000 for the surgery because medicare didn't pay, because he needed it she offered him to get a interest free loan for the duration of the loan until his $5000.00 were paid. He, being Spanish and autistic signed. He paid monthly promptly his due $157.00. Yesterday he received the first bill, because there was a wrong apt #.
I fortunately, just arrived to his home when I saw that he was being charged a finance fee of $2979.02. I was outraged. I called to pay the balance in full if they waived the fee. They said they could not help me. I called the President and the assistant to the President was just bewildered by how I got the President's number and was not offering any support or help. As a matter of fact she was callous and rude. I called Consumer Finance and filed a report online. I really need some help here. They are trying to charge 24.99% interest since the inception of the loan, albeit he paid promptly every month, and was unaware that the loan came due in full in June.
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