To whom it may concern
I deposited $800.00 NZD into a Payza acount on 27 July. After a week my Payza account still showed a zero balance. I sent an email to the customer support team and I got back an automatic generated email with a ticket number attached. They never got back to me after 3 days.
I phoned Canada at a cost as I live in New Zealand and managed to get through after 20 minutes waiting. The person said i would have to get my bank to do a screen shot of the bank transaction and send it to them. This I did the following day and after 6 plus more emails and six more tickets I have not heard back from Payza once since the 27 July.
I have never had such poor service and can not believe they can treat potential customers this way. I want my money back and don't want to use Payza again.
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