Please do not use WCS Lending to refinance your home. The first question I asked them was if they were a direct lender or a broker and they told me they were a direct lender. Lie #1.
There was so much back and forth. They did not return my calls and emails in a timely manner and it took about 5 months to refinance.
They screwed up the closing and didn't have the documents prepared correctly for my former lender, because of this there was a delay in when the old mortgage closed and I therefore had to pay an addition $375 in interest to my old lender. After closing, I had a three way conference call with my old lender (Bank of America), the WCS rep and myself. The Bank of America rep told WCS that they were at fault and therefore financially responsible for the additional interest payment. WCS lending said that they would look into it and then they stopped taking my calls. When I was able to get through to someone, she told me that if it was less than $100, she'd be willing to reimburse me, but $375 is a lot of money for them. Well then, get your paperwork in order so that you don't make mistakes. It is still their responsibility and I am still waiting for my money.
It is now a year later and they have never payed me a dime. I'm pretty sure they never will, but please please let my bad experience be your warning. Do NOT work with WCS lending. Thank you!
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