AES is horrible. I borrowed money from AES to finish my college education and supplement while I was student teaching. It seemed like a good option at the time. I began paying on them, a bit at a time, when I could while I was in school... Then I finshed school and unfortunately had to take a job i (at an alternative school) well under the payscale of a traditional public school teacher.
Regardless of my financial situation, I scrape together what I can and my two AES loans are paid each month... However I still get harrassing calls and late fees. This happens every month, no matter what I do. They keep "mis-applying" payments and dispite the fact that I have proof that the checks were received and cashed in time... I have aquired late fees.
Earlier today, after receiving about 6 calls (I was at work and could not answer at work), I was able to answer the phone at about 7 O'clock... The representative was extremely rude and abusive... I explained that this happens each month and I am frustrated, etc... She insisted that I was lying and stated that I owed them for a late payment... I asked to speak with a supervisor... That wasn't going to happen.
I went round and round and despite the fact that I quoted the informatioin from my bank statement (proving I paid) the woman became more abusive. It is not a good practice to harrass customers even if they are late, since my payments have not been, I am even more disgusted. I wish they would pass a law that would allow people to completely dismiss private loans just so these people could go out of business... For lack of a better term... They stink!
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