Ok I signed up for"signature free checking account two years ago. Everything has been fine till today... I received a letter saying my signature free checking account will be switched to "access checking " which carries 10 dollar monthly service fee and minimum balance of 1000... I did not agree to this I agreed to terms concerning signature free checking. (no minimum balance and no service fee) I expect the bank to honor their end of the bargain
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I would never open such an account... The reason I went to your bank in the first place was because you offered free checking. This is a form of theivery... Im so angry with banks in general but I was happy with my account as is I already called consumer protection and local news station. Its fine if you dont want to offer free checking to new customers but to change the terms of existing contracts is against the law its called bait and switch!!! I cant change the terms I signed up for and neither should the bank... This is a moral and legal issue its just wrong to charge someone for something you offered for free to get customers. Then change the terms after the contract is signed...
I have my original agreement and it clearly states no minimum balance and no monthly fee. If I open new account I would understand but this is an existing account in good standing. The terms were agreed to at signup...
Steven * new port richey fl my local branch is RIDGE RD port richey. Fl. Also when I called the bank the local branch your manager patrice hung up on me twice I was polite I didnt swear or threaten anyone... Still she would not listen to my concerns or answer my questions... She should lose her job. I have a loud voice I will tell everyone I know and also will organize a campaign to out synovus and their questionable business practice... A deal is a deal! I have complied with the terms i think the bank should do the same sincerely one pissed off customer!!
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