Usacomplaints.com » Business & Finance » Complaint / Review: Certegy - Declined for no reason. #852655

Complaint / Review
Certegy
Declined for no reason

I published a check at Goal for $217.95 on the bank account that had $4000 inside it at that time also it was REJECTED by there examining support Certegy. I had been advised to contact them to clear it-up. I understood that it'd take awhile and so I simply employed another charge card and so I might finish my purchase. After I got home I named Certergy and waited 20 units to keep in touch with somebody after which was informed I had been not rejected due to my bill or my credit but since the "plan" stated that my check was a danger. I went round and round-about that which was the precise cause however they couldn't tell me. They might just inform me that it had been a "Signal 2" which is really a hard-code within the program. I requested "exactly what does Signal 2 imply?" solution "Neither myself or chef understand it's exactly what the plan claims". Why could the corporation decrease me and never provide me grounds. They can't actually tell me if it'll occur again or not. Should not they be asked to provide you with a cause to help you make certain it generally does not occur again? Our very favorite area of the scenario was this subsequent discussion: me "So you're informing me that after waiting 20 units to keep in touch with you, after which losing another 20 units really speaking with you, about why I had been rejected you can't tell me something?" reaction "Yes". Please avoid this chaos.


Offender: Certegy

Country: USA   State: Ohio   City: Mason

Category: Business & Finance

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