For 2010 IRS income tax purposes, we received a Form 1098 for a Money Market account... And additionally... interest income for a US SVG bond. We do not, nor did we, have US savings bonds.
Upon calling the phone number for inquiries (1-888-762-1099), I was eventually connected with Kyle Lamont (877-762-8000) who researched the matter and said that she did not find a record for the SVG account number given. She was to send a letter of correction/amended form. I was waiting for the letter (having phoned Ms. Lamont and left a reminder on her answering machine) before filing our 2010 income tax. Nothing.
In April of I wrote to PNC Bank stating the above facts. Nothing. On February 24th of I spoke with an employee (724-942-6090) who was to intercede and resolve the issue. Nothing. I am now preparing to file income tax for 2011. I want/need the 1098 error correction by the NINTH of March. IT HAS BEEN IN EXCESS OF ONE YEAR THAT THIS REMAINS UNRESOLVED.'Devon' of PNC 724-942-6090 has said that 'he put in a request' for the correction.
Lindsey Breidigan... internet Client Services PNC Bank has 'forwarded my mesage to a Customer Satisfaction specialist.' Melissa Monroe... internet Client Services PNC Bank will help resolve the issue of the MISSING DEPOSIT if I will forward information. Kaitlin Andrews... internet Client Services PNC Bank states that 'all Savings Bond Research must be done within your local PNC Branch.By visiting www.pnc.com or contacting us at 888-762-2265, we would be happy to search the nearest branch location for you to further dispute and research this issue.'
The 9th comes; the 9th goes... Nothing.
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