I have been a loyal customer for 7 years with Geico and has never been in an accident or caused Geico to pay out of pocket. I received two small tickets this year and my insurance rate has gone up $200!!! I cannot believe this. I have a good, clean record and have never been in an accident! Geico had made A LOT of money off of me each year and yet they decide to raise my premium $200! My family cannot afford this! I talked with a customer service person who was BEYOND RUDE and told me there was nothing she could do. I stated that I liked Geico, but cannot afford this and would have to leave. She said "sorry you have to leave us." she did not try to work with me to stay with the company. I have been loyal and made all my payments and this is what I get??? I am about to submit a claim to the Business Bureau and DORA because that has worked in the past when advocating my rights. I am so upset about this! I want my insurance lowered! Thank you!
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