I began working with Mario Garcia the CEO of The Home Loan Mart in late November to obtain a home mortgage.in December, Mr. Garia provided a pre-approval letter from Chase Bank and then an approval letter once we signed a contract with the sellers. During the mortgage process, he made a lot of statements that were untrue about the process, such as FHA has 2 underwriting steps, FHA did not provide a case # or confirmation to him. He advised on December 7th, we were approved by FHA and Chase to move forward with our closing date of Decemer 16th. On December 14th, he advised they had found a glitch in our credit report and we needed to send him $629 overnight for an issue with Chase Automotive finance. He advised his staff had talked to Chase and once they received the $629 it would be corrected on our report. We overnighted a cashier's check to his associate Jon Falconer in Colorado who was to pay Chase Automotive.
0 comments