If you recieve a first capital card from capital credit alliance (cca) membercard service divison p.O. Box 4610 las vegas, nv 89114-6101, do not activate it!!!
I spoke with one of the activation reps and she said if you ever was denied credit recently, they get your information and they send you the cards. She also said that they don't handle complaints or disoutes against their processing fees.
She stated yu would have to contact your bank fix the problem.
Also, they have many different phone numbers which i actually dialed and are listed below:
702-734-1212: Local activation, you get a live person
800-227-7056: No longer in service or hear beeping noise
800-789-2265: Not CCA, its a science bank
800-760-4045: Support, you go through a voicemail system
800-717-1278: Activation, you get a live person
800-731-0121: Support, voice recording & a disconnect
702-697-5278: Local support, automatically has you on hold
800-636-0076: Activation, you get a live person
As you can see, you only reach a person if it is your first time calling and your activating your new card.
The phone reps even ask if it's your first time calling and if you have your activation number ready.
The processing fee varies anywhere from $199.00-200.00. They usually charge $199.95 or $199.99, and whether you make a stop payment against them or not, they WILL get their activation fee from your account.
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