I have 2 accounts on PayPal. I use one of them for my eBay business and the other for personal use. I have $125.00 in the personal account, sitting there for more than a year. I decided to transfer the funds to my other account, but I could not because of verification. I tried to verify by entering my account #, but the system said that this account # was associated with my other PayPal account, and there was the same problem with verifying my credit card. I wanted to use the money to purchase something on the internet, but I could not simply because I was not verified. I could receive funds into my personal account, but I could not use them.
I talked to their customer service. He could not do anything about it other than suggest that I remove my account # from the business account and use it for my personal one, or open a new account with a bank, or remove my credit card from the business account as well and transfer it to the personal one. So PayPal is sitting on my money and not allowing me to use it. Is there any governing agency available to help me get my funds without all the hassle? I cannot remove either my bank account or my credit card from my business account, because I do business every day and this process would take more than a week.
What PayPal is doing right now is basically theft by fraud, by holding the funds. I hope I will find a governing agency that would help me get my funds out of this institution.
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