CDearth.com
There are very few times when I will complain about something but I feel it is necessary because of this company’s chronic behavior.
Http://www.cdearth.com / is a software retailer who offers you free introductory software if you just pay the shipping charge of $1.96 which I did October 27. If you do not want the Cd's they tell you to return them which is exactly what I did (return to sender). Well here it is December 13 and they charged my account $29.98. When I spoke to their so-called "friendly" customer service they got indignant and told me more than once that they do not return any money. I was able to speak with a supervisor who in turn refused to return the unauthorized money they took from my account.in addition, he refused to give me any additional information about the company other than a P. O Box.
There are literally hundreds of complaints of the same nature by many people across the internet. I want to warn everyone against purchasing or doing any business with this company as they are at the very least highly unethical if not criminal. I discovered their website does not provide anything more than a email address. I did some research and found a "customer service" phone number, no thanks to them, which is 1-866-789-0369. It is my mission to bring this companies unethical and possibly criminal activities to any and everyone who will see this information. I would appreciate if anyone who reads this pass it on to everyone you know, chat with, email or live with. Feel free to put my name with this post and pass it on. I will be starting with the Texas and North Carolina Attorney General's office and will not stop until I put these thieves on every public venue that I can. This will not pass, I will not stop until these people are held legally responsible for their actions. Please pass it on!
Steven R. Smith
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