We bought a gasoline range from Sears in November and were guaranteed a refund about the shipping for $79. Within the email, we obtained a Citi bank card for that quantity. I quit the card in my own table drawer until today.
I visited Sears and had a brand new battery place in my view for $12.62 using the bank card.
Next, I visited the girls sleepwear department. About the third floor.in the register I had been informed the card was “void”. And so I visited the 2nd ground plus they explained I'd $66.38 quit about the card. About the first-floor I experimented with purchase a bag and scarf. I had been informed in the register that I just had $16 quit about the card. I inquired if there is a person service department. Within the shop and was informed that each register stop was customer support.
Within The equipment dept., I spoke to some salesman who called me to 2 supervisors. They named Sears Demand Balances and offered me the telephone. Sears Cost couldn't locate me within their program simply because they don't manage gift-cards or discounts. The individual at Sears Cost guidance me to return towards the register that provided $66.
Both supervisors recognized it was a refund card and called again. This time around it had been stated I'd utilized the card In A&G Fresh-Market for $50.51 on February 28. Since I have don't have any remembrance of this purchase, they questioned if another person in my own household may have utilized it and that I responded that it might just be my spouse. Both supervisors chuckled and explained I ought to obtain the $50 from him.
My husband doesn't have remembrance of utilizing the card and that I have educated him many times that I'll never purchase something from Sears again. Their cashiers are naive, their computer program is screwed-up which is definitely an apparent fraud. Are you aware that $16 quit about the card, I'd d never utilize it, because Sears mainly sells crap.
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