On 8/5 I noticed a electronic check was paid for $99.00 on 8/2 payable to Platinum Online Group. I called my bank got a phone number and filed a dispute for the amount of the check. I check my bank account via on line banking as I am disabled therefore I can not go to the bank in person. Usually I receive my bank statement at the end of the month so I caught this before things get out of hand since I am on Social Security Disability
I called the number, at approx. 2:15pm EST and heard a recording that their hours were 8:00am to 5:00pm PST and quickly placed on hold for 10 minutes, finally a answering person took my name and number and told me that their business hours were over and she hung up on me. I called back 4 more times and hung again. Finally I received a call back and was told I OK'd this charge during a phone call from their company. I told her that I never OK anything over the phone and want to see all offers in writting, and yes I did fill out information for a payday loan BUT I read all that "Legal small stuff" made sure that I was not goning to be charged for anything and checked/unchecked all offers along with not sharing my information.
They said IF their company was going to issue a refund that in was going to be in the order of a check which they will MAIL to me. My reply was NO, NO I don't want a check via mail which more than likely bounce and we will be having this conversation for the next year. You took money from my bank account SO I want you to put it back the same way NOTHING else ie acceptable.
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