Usacomplaints.com » Business & Finance » Complaint / Review: Bb&T - Online banking and customer service. #751342

Complaint / Review
Bb&T
Online banking and customer service

Planned a cost to pay for a charge card using their online bank. I obtain all dealings to Accelerate to verify. It established the planned purchase.

2 days later a cost was designed to the incorrect company, a telecom company. The total amount was considerable

I named BB&t instantly plus they explained they might begin to see the problem and were fixing and that I might observe inside an hour. It never was fixed. I called again and was told anything related.

It wasn't corrected. I called again and was said to be called back.

Main point here _ they delivered mean email saying it'd to become my mistake. I really could acknowledge easily hadn't had 3rd party verification in the day of the deal.

Be cautious using their online bank and verify anything with a few kind of 3rd party application. The problem is how will you obtain the error fixed if it's designed to an illegal organization. Fortunately mine was designed to one which cooperated.


Offender: Bb&T

Country: USA   State: South Carolina   City: Columbia

Category: Business & Finance

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