I have my car loan with this bank. I have been up to date with my payments. Imagine my surprise when I get 2 calls within a month stating that if I only pay $63, this will bring my account current. I promptly sent in the payment, expecting my next payment to be due on 9-17-11. I received yet ANOTHER call today stating that I am in arrears of a month and that my car is up for repossession! I called the offices of Crescent Bank and told the agent that I would gladly send her in copies of all the cancelled checks for the payments. She stated that they are showing that I am currently over due for my August payment. I have copies of cashed checks totalling the amount of my car payment along with that $63 payment I was told that I needed. After repeatedly trying to tell Ms. Card, the account manager, this... She immediately hung up on me!!! This is NOT a way of doing business!
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