Usacomplaints.com » Business & Finance » Complaint / Review: Quicken Loans - They refuse to refund our $500. #693726

Complaint / Review
Quicken Loans
They refuse to refund our $500

Quicken Loans answered to the web request estimates from creditors concerning the refinancing of our mortgage. After some dialogue, we chose to continue and provide them our comprehensive economic info so that they might come up with the figures for all of US. At-one stage we made a decision to refinance with Speed. The mortgage repetition Delante McGrew sent us the application for the loan and requested us to e-signal the files. We still have dial-up online sites therefore it got quite awhile to obtain the files. Period was working short when I needed to choose our child from college. Our poor, but I went forward and esigned the applying and stated that I'd go through it later that night. Once I acquired towards the Great Faith Estimation, I instantly recognized the numbers with this type were not the same as those Delante cited me earlier along the way that I wrote down in a laptop. The Mortgage Discount Charge was wrong, there is One More Recommendation included in without any explanation in regards to what it had been for. There is an $80.00 fee for TSI Assessment Solutions in addition to a $350.00 evaluation price. Our instinct explained this was'nt the organization I believed it had been likely to be. I named our charge card organization and discovered that Accelerate had previously billed our charge card $500 to get a Great Faith Dedication. Delante explained this couldnot be achieved before evaluation have been finished. I told him then that people wouldn't be using the services of them due to the change within the great faith figures. After I noticed that the Mortgage Discount Charge was greater than what it ought to be, he could not realize why I'd quibble over $300. He'd no idea in regards to what the $80.00 charge to TSI Assessment Companies was for or exactly what the Extra Recommendation was. I attempted to work well with Ann O'Neil in the same workplace to obtain our cash back.in my own ultimate discussion together with her I also informed her that I'd lately unearthed that Delante lied concerning the period of my partners work about the software. Ann explained the period of an individuals work doesn't have showing whatsoever about the mortgage. Why do creditors request these details subsequently??? They WOn't return our $500 but I Will never sleep till it is completed!


Offender: Quicken Loans

Country: USA

Category: Business & Finance

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google