I was driving down the road one day and there was a radio add that stated if you called, a list of houses rent to own could be mailed for $1.99. I called the number and received one list in the mail. About five months later my bank account was short. I reviewed my bank statements and discovered that Consumer Resource Group was deducting close to $38.00 monthly from my account. TruPro Home Club was also deducting close to $30.00 monthly. I called both the numbers listed for each title. Discovered they're one in the same. The numbers on my bank statements were listed as 866-440-5087 for Consumer Resource Group and 866 449-0456 for Trupro. I called both of the numbers and discovered they're the one in the same. Also the person that answered the phone tried to sell me the service. I explained that for for several months $67.91 had been taken out of my bank account monthly. I was told I would have to call another number to cancel. That number was 1-800-232-3986 no one answered. I called over and over, no one would answer to cancel the order. I became upset so I called the number to order the service about 10 times aday. They stated my order would be recorded. I then stated that I had already ordered and they were taking 67.91 out of my account. Also I wanted to cancel the order. They tried to give me the same number no one would answer. I explained that I would sue them if they didn't cancel my account.
Finally after 2 days of attempting to reach these people I clicked on this web site. I called the number listed on this site 1-800-511-4236 and asked if TruPro was the same company as Consumer Resouce Group. It was explained to me that they were and that my order had been cancelled on 5/3'/11 when I called. I explained that the 67.91 had been deducted from my account again the end of May. Then I was provided with the fax number 310-417-7050. I was told I could fax my bank statement and I may be reimbursed for the last payment taken out of my account. I don't plan to fax my bank statements. However just wanted to get the work out and all of the numbers listed. Good luck, maybe if you call about 50 times you can get this company to stop taking money from your account. Also Credit Smart.com offers a free credit report. It's not free, I'm having close to $30.00 a month taken out by them. Now maybe I'll spend my next 2 days off work, begging them to stop taking my money from my band account. If not I may have to close and open a new bank account.
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